Privacy Policy & Terms
Shipping Policy
We offer free standard shipping on all orders within the continental United States. Orders typically ship within 1-2 business days and arrive within 3-5 business days. Expedited shipping options are available at additional cost.
Returns and Refunds
We offer a 30-day return policy for all products. Items must be in original condition with all packaging. Please contact our customer service team to initiate a return. Refunds will be processed to the original payment method within 5-7 business days after we receive the returned item.
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, phone number, billing address, and payment information.
We also automatically collect certain technical information about your device and how you interact with our website, including IP address, browser type, operating system, and pages visited.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send you marketing communications (with your consent)
- Improve our website and services
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use industry-standard security protocols to ensure your information remains secure.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting business, or serving our customers, provided they agree to maintain the confidentiality of your information.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions about this privacy policy, please contact us:
Email: ryan@suveld.com
Phone: (978) 488-1556
Address: 3299 Brighton Blvd, Denver, CO, 80216, US
